العربية

ShoUp policies

Last updated: 6 November 2026

Operator: Muhannad Alarari. Address: Ryadh. Support and privacy contact: l33873818@gmail.com.

Terms of Use

ShoUp is operated by Muhannad Alarari. Contact us at l33873818@gmail.com. These terms apply when you use a ShoUp account or feature.

Eligibility and accounts

You must be at least 18 years old to create or use an account. Sign-up includes a birth-date declaration and an adult-eligibility check. Keep your sign-in details secure, provide accurate information, and contact us if you suspect unauthorized access.

Your content and safety

You retain the rights you hold in content you submit. You give ShoUp permission to host, store, process, display, and deliver that content as needed to provide the service, apply your audience settings, protect users, and respond to reports. You are responsible for having the rights and permissions needed for your content.

Follow the Community Guidelines and applicable law. You can report content or accounts and block accounts in the app. ShoUp staff review reports and may remove or restrict content, stop a live broadcast, or limit an account. Eligible moderation decisions can be appealed in the app. Automated signals, when used, are advisory and do not by themselves decide an enforcement action.

Purchases and creator payouts

Digital coins are purchased through Apple App Store or Google Play billing and are for use in ShoUp. Coins are not cash and cannot be withdrawn or transferred. Purchase prices and terms are shown by the applicable store. Refunds and purchase reversals follow store processes and applicable law.

Creator payouts are separate from store billing. An eligible creator may request a payout after the app's checks; requests require review and approval. Approved payouts are made manually by bank transfer. The current minimum for every country and route is 10,000 diamonds (US $100 gross; 100 diamonds equal US $1). The daily cap on approved payouts defaults to US $1,500. A single request cannot exceed that cap; if today's remaining allocation is insufficient, the full approved payout is scheduled for the next available UTC date. At the default 3.75 SAR/USD rate, the minimum is 375 SAR gross for a Saudi local payout and US $100 gross internationally. For illustration, a 25 SAR local fee leaves 350 SAR (about US $93.33); a 25 SAR international fee is about US $6.67 and leaves US $93.33 before receiving or intermediary bank charges. Actual amounts, fees, currency, holding periods, and current settings are shown before confirmation. No automatic bank transfer is initiated by ShoUp.

Account deletion and changes

You can request account deletion in the app or on our account deletion page. Deletion may pause while a pending payout is resolved, and certain financial or safety records may be retained for the periods described in the Privacy Policy or as required for accounting, security, disputes, or law.

Features may change or be unavailable. Nothing in these terms limits a consumer right that cannot lawfully be limited. For questions, email l33873818@gmail.com.

Privacy Policy

This policy describes information processed by ShoUp as implemented in the app and its connected services. Operator: Muhannad Alarari, Ryadh. Privacy contact: l33873818@gmail.com.

Information and purposes

Service providers and sharing

Depending on enabled features and deployment, ShoUp uses Supabase for authentication, database, and storage; Cloudflare R2 for media and private files; Firebase for push and release diagnostics; LiveKit for live audio/video; Google Cloud services for video processing or safety checks; Google Mobile Ads for ads; Resend or configured email services for transactional and support messages; and Apple App Store and Google Play for in-app purchases and transaction notifications. Providers process information to supply their services under their own terms. Some features or providers may not be enabled in every build or region. ShoUp does not sell personal information. We may disclose information when required by law or to protect people, the service, and our rights.

Retention and deletion

Account and profile information is kept while your account is active. You can request deletion in the app or through our web deletion page. The deletion flow explains the effect on unused coins and unpaid creator earnings and may wait for an active payout, for up to seven days. Financial transaction and payout records may be retained or de-identified for accounting, fraud prevention, disputes, and legal requirements. Media and other ordinary account data are deleted as part of the account-deletion process, subject to safety, dispute, backup, and legal exceptions.

Specific configured periods include: waitlist email addresses until an invitation is issued or 90 days, whichever comes first; creator identity evidence for the configured period (30 days by default); username-check network digests for 24 hours; resolved penalty, live-suspension, and decided appeal history for six months; closed moderation case details and related notices for 24 months; staff audit entries for 48 months; and safety-ban contact fingerprints for 12 months after the final penalty or appeal decision, subject to a pending appeal. Support-ticket retention and backup expiry do not yet have a published fixed period; the owner must set those periods before launch. The app does not promise immediate deletion from backups.

Your choices and contact

You can manage device permissions, push notifications, ad consent options, and account deletion using the available app or device controls. You may contact us to request access, correction, or deletion where applicable law provides those rights: l33873818@gmail.com.

Community Guidelines

ShoUp is for adults aged 18 and over. Help keep the community respectful and safe.

Not allowed

Report, block, and moderation

Use the in-app report controls to report content or an account. Use block to stop interactions from an account. ShoUp reviews reports and may remove or restrict content, stop a live broadcast, or limit an account. Human staff make enforcement decisions; automated signals, if present, are advisory. Eligible decisions can be appealed through the in-app appeal flow. Report review targets and escalation procedures may vary by case and are not a guarantee of resolution by a particular time.

For help, contact l33873818@gmail.com. Do not use a public post to share sensitive evidence; submit it only through the in-app reporting flow.

Coins and Gifts

Coins are digital items used for features shown in ShoUp; they are not cash, a deposit, or transferable currency. Coin packages and prices appear in Apple App Store or Google Play billing. Refunds and reversals follow store processes and applicable law. Gifts purchased with coins may generate creator earnings under the terms shown in the app.

Creator Payout Terms

Creator payout requests are subject to account-age, identity, holding-period, cash-matching, reserve, country, balance, and daily-cap checks. The current minimum for every country and route is 10,000 diamonds (US $100 gross); 100 diamonds equal US $1 gross. The daily cap on approved payouts defaults to US $1,500. A single request cannot exceed that cap; if today's remaining allocation is insufficient, the full approved payout is scheduled for the next available UTC date. A request requires review and approval; no reviewer may approve their own payout. Approved payouts are paid manually by bank transfer, outside store billing.

Saudi payouts are paid in Saudi riyals; the final amount may differ slightly because of the bank's exchange rate. International payouts are sent in US dollars. If your account uses another currency, your bank applies its own conversion rate, and receiving or intermediary banks may deduct charges. The amount received in local currency may therefore differ from the USD quote. Fees and the selected bank-charge option are displayed before confirmation.

Identity documents are collected on a secure web page outside the app and are deleted after the configured retention period (30 days by default). Bank details are encrypted at rest and accessed only by authorized owner/finance staff through audited actions. Failed or returned transfers restore the reserved earnings under the applicable ledger rules.

Advertiser Terms

Paid promotions are purchased with in-app coins. Promoted content must be lawful, accurate, properly licensed, and consistent with the Community Guidelines. ShoUp may reject or stop a promotion after review. Paid placement does not guarantee impressions, reach, clicks, or sales. Links submitted for promotion may be checked by safety services and human reviewers.